Online Customer Services:
We are not responsible for lost or stolen packages or any damages due to USPS handling please contact USPS to file a claim if any damages occur
All questions and concerns regarding orders must be written in an email sent to maxbeautyllchelp@gmail.com Please allow up to 48 hrs for a representative to respond.
All orders with with incorrect shipping address will Receive automatic refund/cancellation if we cannot reach you via email or the number listed for your order it will result in automatic refund or cancellation
Shipping Details
All Online Orders are Processed and Ship during Business Days ONLY & Before 5pm eastern time (Mon.-
Fri.)
"ALL ORDERS TAKE UP TO 7-14 BUSINESS DAYS TO BE DELIVERED TO CUSTOMER ". ONCE YOUR ORDER HAS BEEN SHIPPED CUSTOMER WILL RECEIVE TRACKING INFO.
International Shipping: Max Beauty LLC is not responsible for any Custom Fees or Import Tax for country may bill to you. We advise to check with your local shipping carrier to get more information regarding this matter.
Tracking Your Order:
If you provide an email address at time of purchase, a tracking number will be emailed to you once your order has been processed.
To track all orders Visit: WWW.USPS.COM
Shipping Delays :
Any incorrect billing and/or shipping information inputed by customer will cause an automatic cancelation of order.
Max Beauty LLC cannot be held responsible for shipping delays caused by the customer, shipping carrier or holidays.
Backorders:
If an items is out of stock; we will immediately notify you by email of the delay.
Return Policy
please contact us via email at maxbeautyllchelp@gmail.com to receive a prepaid return label to return an item
incorrect item received:
if there was an error on our behalf and you received an Item different from what was listed on your order please contact us via email to receive a prepaid label to return the incorrect item and receive your correct item
SMS Policy:
By consenting to Max Beauty SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at maxbeautyllchelp@gmail.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.
